The Essential Guide to Workplace Investigations will help any manager, supervisor, or Human Resources professional sort out workplace problems, quickly and effectively. Use this affordable, step-by-step guide to investigate, document, and resolve every kind of workplace problem, from discrimination and harassment to employee theft and workplace violence. Get the facts on: deciding whether to investigate choosing an investigator interviewing and gathering evidence evaluating the evidence documenting the investigation taking action and following up This thorough guide provides all of the forms, sample policies, checklists, and sample documentation that employers need to conduct a successful investigation that will stand up in court. This edition also incorporates the latest legal developments in employment law, including updated 50-state charts on common workplace issues, Supreme Court decisions on discrimination and harassment, and more. Plus, you’ll be able to download forms and listen to sample interviews and scenarios online.
A practical, step-by-step guide for HR representatives and managers on how to create effective harassment and discrimination policies, how to enforce them fairly and consistently, and how to deal with employee complaints about discrimination and harassment in the workplace. Creating a clear, reasonable, and consistent method of dealing with employee complaints can go a long way in developing employee morale and avoiding costly lawsuits.
With changes in the economy, the job market, technology, and the law, human resources professionals and department managers alike are facing new challenges. Luckily, the second edition of The HR Answer Book covers these developments and addresses more than 200 questions that every employer needs to deal with, from recruiting and hiring to discipline and downsizing, compensation and benefits to training and employee relations. The new edition contains revised and expanded sections on FMLA, health insurance changes, and compensation laws, as well as information on salary reductions and using social networking to recruit employees. It is also packed with ready-to-use tools and checklists including: * 10 Questions to Ask Before Scheduling an Interview * Job Applicant Flow logs * Performance Goals forms * Exit Interview Questionnaire * And more The HR Answer Book is an easy-to-use problem solver that can be read cover-to-cover or as a quick reference in specific situations.
Manage employee problems, legally and effectively. Every workplace has occasional problems with employees. This book is packed with the legal and practical information you need to handle those problems without getting into legal trouble. It provides proven techniques—and immediate solutions. Find out how to quickly and legally: manage performance issues investigate problems and complaints help problem employees get back on track fire employees if necessary handle severances and references avoid hiring problem employees in the future This new edition of Dealing With Problem Employees is completely updated to reflect the latest employment laws in every state. It provides sample policies, forms and checklists to help you at every step.
The Essential Guide to Workplace Mediation and Conflict Resolution examines the nature, process, uses and skills for employing and using mediation. The authors examine what mediation is and how it can be successfully applied to resolve issues, by presenting a range of techniques and case studies. Applicable to not only one-on-one conflict, but also at team and board room level, this is the book for you whether you are in the front line and have to anticipate, pre-empt or defuse conflicts in support of productive working relationships, are already a mediator or are training to become one.
This highly effective self-study system offers complete coverage of every topic on the new aPHR exam Take the Human Resources Certification Institute’s new aPHR exam with complete confidence using this integrated study guide. Written by a team of HR experts, aPHR Associate Professional in Human Resources Certification All-in-One Exam Guide features information about HR certifications in general, the aPHR exam in particular, and important U.S. laws and regulations. You’ll find learning objectives at the beginning of each chapter, exam tips, accurate practice questions, and in-depth explanations. Beyond fully preparing you for the challenging exam, the guide also serves as a valuable on-the-job reference. Covers all exam topics, including: • U.S. laws and regulations • HR operations • Recruitment and selection • Compensation and benefits • Human Resource development and retention • Employee relations • Health, safety, and security • Early HR career level tasks Electronic content includes: • 200 practice exam questions • Test engine that provides full-length practice exams and customized quizzes by topic
An essential resource for the nonprofit industry The Nonprofit Manager's Resource Directory is a comprehensive listing of resources nonprofits need-and need to know about-to keep their organizations running. With over 3,000 entries, the Directory lists trade associations, publications, online sites, nonprofit-oriented products, and service providers. Its extensive, cross-referenced index allows users to find information basic to managing a nonprofit, including assessment and evaluation, financial management, governance, human resource management, information technology, legal issues, professional and resource development, volunteerism, and international information. Cross-referenced to this is a breakdown by section detailing the type of information provided, including names of providers of products and services, support and advocacy organizations, periodicals, and publications. The CD-ROM version will have a searchable database offering fingertip access to the Directory's listings.