Good communication and interpersonal skills remain one of the enduring and fundamental characteristics of high-quality nursing and midwifery practice. This is despite major developments in our knowledge of scientific, technological and pharmacological health treatments. However, because communication is viewed as an implicit part of everyday life, the skills required for effective communication and appropriate professional interactions are often overlooked. This book provides student nurses with the essential information on communication and interpersonal skills. It clearly explores the core concepts and evidence base and is practical and accessible, helping students to gain confidence in these skills.
The importance of good communication and interpersonal skills has been recognised in the new NMC Standards for pre-registration nursing education (2010). The new edition of this well-received book has been revised to cover the new Standards and is now aimed specifically at first year students. New case studies help students understand how to use skills in practice and the theory of communication has been made easier to understand through scenarios and theory summaries. Key topics covered include: underpinning concepts; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues.
Nursing students require a unique guide to communication and interpersonal skills to help them succeed on both placement and in academic work. This text presents the theory and practice of communication for all care settings, and professional needs during the pre-registration course.
Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Interpersonal Relationships: Professional Communication Skills for Nurses, 8th Edition helps you to develop skills in communicating effectively with clients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-client relationship through proven communication strategies as well as principles drawn from nursing, psychology, and related theoretical frameworks. The 8th edition includes engaging new content relating to current issues, while also emphasizing interdisciplinary communication and QSEN competencies. You will learn how to apply theory to real-life practice through case studies, interactive exercises, and evidence-based practice studies. UPDATED! Perspectives and Contemporary Dynamics chapter revised to be more engaging and link the content closer to current issues and related communication concepts. UPDATED! Communicating in Groups chapter includes professional and task small group communication applications. UPDATED! Most chapters have been retitled and expanded to highlight a stronger emphasis on interdisciplinary health team communication. UPDATED! Safety and Quality in health care delivery (QSEN) competencies reflects current thinking on technology, safety, and evidence-based practice, especially as they relate to communication in nursing. UPDATED! Content throughout text includes stronger emphasis on interdisciplinary relationships and collaborative communication with related evidence based case studies and analysis. Expanded content related to socio-cultural communication competencies reduce health disparities and increase health literacy. Additional simulated exercises and discussion questions help you practice your reflective analysis skills. Revised content on social media and transitional care delivery reflects current practice standards. Discussion of spirituality and end-of-life needs focuses on trust, empathy, and the nurse-client relationship — all central components of holistic nursing identified by The Joint Commission as priorities for patient care. Nursing, behavioral, developmental, family, and communication theories provide an essential foundation and a theoretical perspective for effective communication. Interactive exercises let you practice, observe, and critically evaluate your professional communication skills in a safe learning environment. Case examples help you learn to develop empathy for clients' perspectives and needs. Ethical Dilemma and Evidence-Based Practice boxes help you absorb and retain key ethical content throughout text. Separate chapters on communication across the lifespan highlights crucial communication tools that are the first step in developing a culture of safety in contemporary health care delivery. NEW! Engaging content links the text to current issues and communication concepts.
This textbook is primarily intended for student nurses, students studying for National Vocational Qualifications (levels II and III Health Care) and those students who are undertaking an Access to Nursing Course. It provides these students with a user-friendly and contemporary understanding of some of the key clinical practice issues that they will experience in clinical areas. The book presents the reader with an institutional perspective as well as a community approach to general aspects of adult nursing care. The text is clearly written with useful illustrations. A well known model of nursing is used in which to frame the information - Roper et al' s Activities of Living Model. The reader will begin to develop his/her practical nursing skills with a sound knowledge base underpinning the delivery of care. There are 14 chapters, a detailed glossary and a comprehensive list of "normal values" is included at the end. The book is designed to be used as a reference book in either the clinical setting, the classroom or at home.
Interpersonal Relationships: Professional Communication Skills for Nurses. It offers you a variety of concrete ways to interact more effectively with clients, families, and professional colleagues, using a synthesis of proven communication strategies and principles drawn from nursing, psychology, and other related theoretical frameworks.
This fully updated second edition is written specifically for health science and nursing students in Australia and New Zealand. Authored by the highly regarded Patricia Barkway, with a diverse range of expert contributors, this Elsevier e-book interprets psychology for nurses, as well as for students of paramedicine, occupational therapy, physiotherapy, public health, pharmacy, psychology, social work and midwifery. Psychology for Health Professionals 2e e-book examines essential psychological theories, placing them within a social context. Acknowledging increasing awareness that behaviour is influenced as much by external factors as biological and psychological ones, the book’s first half outlines psychological, lifespan and social theories, then applies them to contemporary health issues in later chapters. A key focus of this leading psychology e-book is examining individual personality and psychological theory within the social context of people’s lives. New content includes current, evidence-based research, references and clinical examples relevant to interdisciplinary, contemporary healthcare practice. Issues of cultural safety and awareness have been strengthened throughout; there is a new section on chronic illness and a focus on recovery. This introductory psychology e-book does not assume its readers will have prior ‘psychology’ knowledge, yet it can easily be used well beyond first-year university. Critical thinking questions Classroom activities Research focus boxes providing examples of current research and evidence-based practice Interdisciplinary case studies throughout Further resources and web links to provide further reading and research and up-to-date information, data and statistics
Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book address all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: · A new chapter on person-centred care and intercultural communication. · Further content on modern forms of communication such as social media and other new technologies. · A new theme ‘Emotional intelligence’ integrated throughout the book.
This title is directed primarily towards health care professionals outside of the United States. It is written specifically to meet the needs of nursing students undertaking the common foundation programme. It aims to explain how and why sensitive, holistic and evidence-based nursing care is carried out. Therefore it is relevant to students who will enter all branches of nursing and includes material that is both common to all and specific to each branch. The book aims to provide all students on foundation nursing and health care programmes with material of sufficient depth/breadth to achieve the NMC outcomes required for entry into the branch programmes. There is an emphasis not only on the theory that underpins nursing practice in the common foundation programme but also on nursing skills which form an increasingly emphasized part of the programme. The chapters have been reviewed by experts from each branch and also clinical skills to ensure the content reflects each branch accurately and appropriately. Emphasis on clinical skills & lifelong learning Realistic scenarios reinforce the need for patient/client-centred care with a holistic approach Activity boxes for all branches and age groups in each chapter ensure relevance to nurses in diverse settings An integrated approach to health promotion with activity boxes emphasises that health maintenance and promotion are central to contemporary nursing practice Reflection, critical thinking and research/appraisal skills are encouraged with a problem centred approach that will help to develop the skills needed to provide sensitive and effective, high quality care and to integrate theory with practice The emphasis on nursing/clinical skills underlines the importance of core skills - an integral part of the patient/client experience Cultural diversity is a core theme throughout The importance of evidence-based practice is highlighted and the text helps readers are assisted to acquire the skills to provide evidence-based care A wide range of general and branch-specific interactive boxes help to develop an understanding of some issues in other branches as well as the core issues that affect all nurses. Self- test questions and answers provide an opportunity for readers to take responsibility for and check their learning. Valuable learning tools are included: glossary of key terms, useful websites and references