The importance of good communication and interpersonal skills has been recognised in the new NMC Standards for pre-registration nursing education (2010). The new edition of this well-received book has been revised to cover the new Standards and is now aimed specifically at first year students. New case studies help students understand how to use skills in practice and the theory of communication has been made easier to understand through scenarios and theory summaries. Key topics covered include: underpinning concepts; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues.
Good communication and interpersonal skills remain one of the enduring and fundamental characteristics of high-quality nursing and midwifery practice. This is despite major developments in our knowledge of scientific, technological and pharmacological health treatments. However, because communication is viewed as an implicit part of everyday life, the skills required for effective communication and appropriate professional interactions are often overlooked. This book provides student nurses with the essential information on communication and interpersonal skills. It clearly explores the core concepts and evidence base and is practical and accessible, helping students to gain confidence in these skills.
Nursing students require a unique guide to communication and interpersonal skills to help them succeed on both placement and in academic work. This text presents the theory and practice of communication for all care settings, and professional needs during the pre-registration course.
Effective communication is vital for nurses to provide quality care for patients and their families. Patient & Person provides students with an essential framework to establish and build effective interpersonal skills in nursing practice. Incorporating a person-centred approach, Patient & Person focuses on the importance of relating and interacting with patients as people - a concept central in providing quality nursing care and developing a therapeutic relationship in practice. Focus on interprofessional and team communication throughout A suite of scenario-based videos supporting key communication skills and concepts, including empathy, challenging behaviours, advocating for a patient and admitting a patient with reflections from both the nurse and patient perspective A series of video interviews - exploring diverse cultural backgrounds from the patient and practitioner perspective More than 40 Learning Activities to help develop featured skills and concepts Research highlights in each chapter covering the most recent research on communication in nursing
Introducing nurses to the theory and practice of professional interpersonal skills, this text uses real-life examples and offers a structured approach which is designed to enable readers to practise and assess both simple and complex skills. There are self-development exercises in each chapter, and an emphasis on areas of current controversy.
This book, now in its fourth edition, has been updated to include material focused on evidence-based practice. Covering the complete spectrum of education as applied to nursing and health care professions, this book maintains the blend of theoretical principles and practical applications that has proved successful over the preceding three editions. Among the important developments discussed are the replacement of UKCC and the four National Boards with a new Nursing and Midwifery Council, the initiative to establish the National Institute for Clinical Excellence and the move to incorporate clinical effectiveness into the clinical governance framework. Frank Quinn brings together all the major changes that apply to educators within the National Health Service, making this essential textbook an authoritative source of guidance, up-to-date information and reference.
Now more than ever, effective communication skills are key for successful patient care and positive outcomes. Interpersonal Relationships: Professional Communication Skills for Nurses, 8th Edition helps you to develop skills in communicating effectively with clients, families, and colleagues in order to achieve treatment goals in health care. Using clear, practical guidelines, it shows how to enhance the nurse-client relationship through proven communication strategies as well as principles drawn from nursing, psychology, and related theoretical frameworks. The 8th edition includes engaging new content relating to current issues, while also emphasizing interdisciplinary communication and QSEN competencies. You will learn how to apply theory to real-life practice through case studies, interactive exercises, and evidence-based practice studies. UPDATED! Perspectives and Contemporary Dynamics chapter revised to be more engaging and link the content closer to current issues and related communication concepts. UPDATED! Communicating in Groups chapter includes professional and task small group communication applications. UPDATED! Most chapters have been retitled and expanded to highlight a stronger emphasis on interdisciplinary health team communication. UPDATED! Safety and Quality in health care delivery (QSEN) competencies reflects current thinking on technology, safety, and evidence-based practice, especially as they relate to communication in nursing. UPDATED! Content throughout text includes stronger emphasis on interdisciplinary relationships and collaborative communication with related evidence based case studies and analysis. Expanded content related to socio-cultural communication competencies reduce health disparities and increase health literacy. Additional simulated exercises and discussion questions help you practice your reflective analysis skills. Revised content on social media and transitional care delivery reflects current practice standards. Discussion of spirituality and end-of-life needs focuses on trust, empathy, and the nurse-client relationship — all central components of holistic nursing identified by The Joint Commission as priorities for patient care. Nursing, behavioral, developmental, family, and communication theories provide an essential foundation and a theoretical perspective for effective communication. Interactive exercises let you practice, observe, and critically evaluate your professional communication skills in a safe learning environment. Case examples help you learn to develop empathy for clients' perspectives and needs. Ethical Dilemma and Evidence-Based Practice boxes help you absorb and retain key ethical content throughout text. Separate chapters on communication across the lifespan highlights crucial communication tools that are the first step in developing a culture of safety in contemporary health care delivery. NEW! Engaging content links the text to current issues and communication concepts.
Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book address all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: · A new chapter on person-centred care and intercultural communication. · Further content on modern forms of communication such as social media and other new technologies. · A new theme ‘Emotional intelligence’ integrated throughout the book.
This textbook is primarily intended for student nurses, students studying for National Vocational Qualifications (levels II and III Health Care) and those students who are undertaking an Access to Nursing Course. It provides these students with a user-friendly and contemporary understanding of some of the key clinical practice issues that they will experience in clinical areas. The book presents the reader with an institutional perspective as well as a community approach to general aspects of adult nursing care. The text is clearly written with useful illustrations. A well known model of nursing is used in which to frame the information - Roper et al' s Activities of Living Model. The reader will begin to develop his/her practical nursing skills with a sound knowledge base underpinning the delivery of care. There are 14 chapters, a detailed glossary and a comprehensive list of "normal values" is included at the end. The book is designed to be used as a reference book in either the clinical setting, the classroom or at home.