The importance of good communication and interpersonal skills has been recognised in the new NMC Standards for pre-registration nursing education (2010). The new edition of this well-received book has been revised to cover the new Standards and is now aimed specifically at first year students. New case studies help students understand how to use skills in practice and the theory of communication has been made easier to understand through scenarios and theory summaries. Key topics covered include: underpinning concepts; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues.
Good communication and interpersonal skills remain one of the enduring and fundamental characteristics of high-quality nursing and midwifery practice. This is despite major developments in our knowledge of scientific, technological and pharmacological health treatments. However, because communication is viewed as an implicit part of everyday life, the skills required for effective communication and appropriate professional interactions are often overlooked. This book provides student nurses with the essential information on communication and interpersonal skills. It clearly explores the core concepts and evidence base and is practical and accessible, helping students to gain confidence in these skills.
Nursing students require a unique guide to communication and interpersonal skills to help them succeed on both placement and in academic work. This text presents the theory and practice of communication for all care settings, and professional needs during the pre-registration course.
Written specifically for student nurses developing their communication and interpersonal skills in any field of nursing. The book address all the competencies for communication skills outlined in the 2018 NMC standards and features insightful contributions from experienced nurses and healthcare leaders across different clinical fields. As communication and interpersonal skills have become essential to modern nursing, this book will focus on demonstrating how the theory behind these skills can be successfully applied in practice. Helping students to become confident, assured communicators when interacting with patients, whilst on placement and into their post-registration nursing career. The new edition includes the following updates: · A new chapter on person-centred care and intercultural communication. · Further content on modern forms of communication such as social media and other new technologies. · A new theme ‘Emotional intelligence’ integrated throughout the book.
The new edition of this well regarded book introduces the underpinning theory and concepts required for the development of first class communication and interpersonal skills in nursing. By providing a simple to read overview of the central topics, students are able to quickly gain a solid, evidence-based grounding in the subject. Topics covered include: empathy; building therapeutic relationships; using a variety of communication methods; compassion and dignity; communicating in different environments; and culture and diversity issues. Three new chapters have been added that point readers towards further ways of approaching their communication skills that are less model and technique driven and focusing more on therapeutic considerations, as well as looking at the politics of communication.
Introducing nurses to the theory and practice of professional interpersonal skills, this text uses real-life examples and offers a structured approach which is designed to enable readers to practise and assess both simple and complex skills. There are self-development exercises in each chapter, and an emphasis on areas of current controversy.
Effective communication is vital for nurses to provide quality care for patients and their families. Patient & Person provides students with an essential framework to establish and build effective interpersonal skills in nursing practice. Incorporating a person-centred approach, Patient & Person focuses on the importance of relating and interacting with patients as people - a concept central in providing quality nursing care and developing a therapeutic relationship in practice. Focus on interprofessional and team communication throughout A suite of scenario-based videos supporting key communication skills and concepts, including empathy, challenging behaviours, advocating for a patient and admitting a patient with reflections from both the nurse and patient perspective A series of video interviews - exploring diverse cultural backgrounds from the patient and practitioner perspective More than 40 Learning Activities to help develop featured skills and concepts Research highlights in each chapter covering the most recent research on communication in nursing
This textbook is primarily intended for student nurses, students studying for National Vocational Qualifications (levels II and III Health Care) and those students who are undertaking an Access to Nursing Course. It provides these students with a user-friendly and contemporary understanding of some of the key clinical practice issues that they will experience in clinical areas. The book presents the reader with an institutional perspective as well as a community approach to general aspects of adult nursing care. The text is clearly written with useful illustrations. A well known model of nursing is used in which to frame the information - Roper et al' s Activities of Living Model. The reader will begin to develop his/her practical nursing skills with a sound knowledge base underpinning the delivery of care. There are 14 chapters, a detailed glossary and a comprehensive list of "normal values" is included at the end. The book is designed to be used as a reference book in either the clinical setting, the classroom or at home.
The focus of this book is on communication between individuals using the spoken word and associated elements. The communication can be between two individuals or a group of people in a professional nursing setting; for example, nurse and patient, nurse and nurse, or nurse and doctor and manager.