Business & Economics

Lean Office and Service Simplified

Author: Drew Locher

Publisher: Productivity Press

ISBN:

Category: Business & Economics

Page: 194

View: 769

Winner of a 2012 Shingo Research and Professional Publication Award Demystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by chapters on standard work, flow, level pull, and visual management. Winner of a 2012 Shingo Prize, this book covers essential Lean tools, including 5S and mistake proofing. It breaks down Lean concepts into their elementary components, describes them in a nonmanufacturing context, and supplies readers with specific how-to methodologies. Providing detailed examples throughout, the text illustrates the functions found in most service organizations, as well as the administrative areas of manufacturing companies. Drawing on more than two decades of practical experience, the author provides implementation strategies on a function-by-function and department-by-department basis. He examines the most common obstacles that readers are likely to encounter and supplies strategies to address those obstacles. The text includes a toolbox of helpful forms, charts, checklists, templates, and worksheets to help kick-start your Lean implementation efforts. Watch Shingo Prize-winning author Drew Locher discuss how to implement Lean concepts into your office and service settings.
Business & Economics

Lean Office and Service Simplified

Author: Drew Locher

Publisher: CRC Press

ISBN:

Category: Business & Economics

Page: 194

View: 850

Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by
Industrial management

Lean Office and Service Simplified

Author: Drew Locher

Publisher:

ISBN:

Category: Industrial management

Page: 194

View: 637

Winner of a 2012 Shingo Research and Professional Publication Award Demystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. It begins by discussing value stream management, followed by chapters on standard work, flow, level pull, and visual management. Winner of a 2012 Shingo Prize, this book covers essential Lean tools, including 5S and mistake proofing. It breaks down Lean concepts into their elementary components, describes them in a nonmanufacturing context, and supplies readers with specific how-to methodologies. Providing detailed examples throughout, the text illustrates the functions found in most service organizations, as well as the administrative areas of manufacturing companies. Drawing on more than two decades of practical experience, the author provides implementation strategies on a function-by-function and department-by-department basis. He examines the most common obstacles that readers are likely to encounter and supplies strategies to address those obstacles. The text includes a toolbox of helpful forms, charts, checklists, templates, and worksheets to help kick-start your Lean implementation efforts. Watch Shingo Prize-winning author Drew Locher discuss how to implement Lean concepts into your office and service settings.
Technology & Engineering

Transactional Lean: Preparing for the Digitalization Era

Author: Bruno G. Rüttimann

Publisher: Springer

ISBN:

Category: Technology & Engineering

Page: 116

View: 804

This book goes beyond searching for Muda by Gemba walk; the aim is to industrialize the office environment in view of the new digitalization challenge by applying the same principles of Lean industry. Whereas the basic process theory remains valid, the Lean tools have to be adapted and transposed to the office characteristics where not machines but employees are at the center of the transactions. Here, a new, already successfully applied, integrated, industry-derived, and systematic approach is presented. It will not only boost office effectiveness and productivity as well as shortening lead-time of office routines far beyond simple Muda elimination, but it will also prepare the processes in view of the upcoming digitalization era.
Business & Economics

The Complete Lean Enterprise

Author: Beau Keyte

Publisher: CRC Press

ISBN:

Category: Business & Economics

Page: 125

View: 904

The first edition of this book won a Shingo Prize for Excellence in Manufacturing Research, and now, following in the tradition of its bestselling predecessor, The Complete Lean Enterprise: Value Stream Mapping for Office and Services, Second Edition details a robust step-by-step approach for implementing Lean initiatives in the service industry and office environments. A must-read for those looking to maximize the value they provide their customers, this new edition describes how to better align value stream improvements to strategic needs. In addition, it engages the entire organization in experimentation and connects a new management system with tiered visuals in support of leader standard work. This updated edition of a Shingo Prize Winner: Features new critical steps in planning and preparing for VSM events Includes new content and examples from the service industry, including healthcare Provides a new examination of future state mapping Details methods for engaging an entire organization in continuous improvement by focusing on socialization Discusses the use of experiments to "learn your way" to a future state Provides examples of tiered visual management and demonstrates the principles of a lean management system Providing improved ways to involve your organization in transformation and to sustain your efforts, the book expands beyond the "tools focus" to challenge your organization to think and act differently in order to change the culture of your organization as you become more effective and efficient. This book details proven methods for aligning the organization for transformation, creating future state visions of improved effectiveness and efficiency, and engaging all levels of the organization in the transformation. After reading it, you will be better prepared to transform your organization to one that not only sustains improvement gains but is more adaptable to shifts in market and customer needs.
Business & Economics

Lean Culture in Higher Education

Author: Justyna Maciąg

Publisher: Springer

ISBN:

Category: Business & Economics

Page: 358

View: 830

This book deepens the understanding of cultural conditions for implementing organizational and process changes in higher education institutions. Developing the humanistic and critical trend in Lean management research, it aims to define the notion and maturity of a Lean culture in higher education institutions as well as to determine its key dimensions and descriptions in the light of adopted ontological and epistemological assumptions. This book defines the notion of Lean Culture, proposes a model to assess its maturity, determines conditions for its implementation, and presents the tools of the Lean management model in a university. It supplements the issues related to the implementation of the Lean concept by adopting a humanistic approach.
Business & Economics

The Lean 3P Advantage

Author: Allan R. Coletta

Publisher: CRC Press

ISBN:

Category: Business & Economics

Page: 336

View: 167

How do you take talented engineers and surround them with the elements needed to create brilliant designs that lead to market-changing products? Lean 3P is how.Winner of a 2013 Shingo Research and Professional Publication Award !Written from an operations perspective, The Lean 3P Advantage: A Practitioner‘s Guide to the Production Preparation Proce
Business & Economics

Standardized Work with TWI

Author: Bartosz Misiurek

Publisher: CRC Press

ISBN:

Category: Business & Economics

Page: 191

View: 146

Standardized Work with TWI: Eliminating Human Errors in Production and Service Processes presents the Training within Industry (TWI) program and describes how it can influence and alter one’s understanding of work standardization. Work standardization is the key to eliminating human errors from manufacturing and service processes. Work standardization is not just the creation of job instructions—it is a comprehensive approach in which employees are formally trained and their skills in the area of work improvement are developed by kaizen sessions. With poor instructions, though, the effectiveness of these two key activities in the work standardization process is practically impossible to achieve. The book introduces you to 41 rules for standard work instruction (SWI) preparation. Following these rules will ensure that the instructions in your company are ideally suited to train operators and improve work. The author developed these rules based on his professional experience and practice within the TWI program in more than 120 manufacturing and service enterprises, while creating thousands of SWIs. These rules are a clear set of signposts that will help you develop a correct SWI on the first attempt without any unnecessary correction of errors. The quality of SWIs significantly affects how on-the-job training sessions are run, as well as how work analysis with respect to improvement is conducted.
Business & Economics

The Joy of Lean

Author: Dodd Starbird

Publisher: Quality Press

ISBN:

Category: Business & Economics

Page: 176

View: 235

El Gran Libro de los Procesos Esbeltos

Author: MSc. Gustavo Rogelio Hernández Moreno

Publisher: Lulu.com

ISBN:

Category:

Page: 266

View: 555

Durante mas de dos decadas MSc Gustavo Rogelio Hernandez Moreno y MSc Ana Maria Godinez Gonzalez han ayudado a cientos de empresas y decenas de miles de personas al aplicar sus metodos unicos de implementacion de Manufactura Esbelta y Mejora Continua a nivel internacional y en las mas variadas organizaciones e instituciones. En este libro El Gran Libro de los Procesos Esbeltos han volcado una cantidad enorme de conocimientos y ejemplos de mas de 20 anos de experiencia que son 100% practicos y aplicables y ademas los podras utilizar independientemente del negocio, organizacion o posicion jerarquica en la que te encuentres. Como lector podras tener en un solo libro la mejor informacion al respecto de la Manufactura Esbelta y Mejora Continua. Este libro es una referencia obligada tanto para aquellos que estan iniciado o tienen su primer inquietud asi como para aquellos expertos que buscan perfeccionar y ampliar su contexto al respecto de la Manufactura Esbelta y Mejora Continua."
Political Science

City on the Line

Author: Andrew Kleine

Publisher: Rowman & Littlefield

ISBN:

Category: Political Science

Page: 292

View: 442

City on the Line is about a revolution in public budgeting. It is the story of a hard luck city fighting through the Great Recession, a budget director trying to lead disruptive change, and a groundbreaking effort to link strategy, budget and data to get better results for residents.
Business logistics

Process Management and Organizational Process Maturity

Author: Anna Kosieradzka

Publisher: Springer Nature

ISBN:

Category: Business logistics

Page: 257

View: 810

This book addresses the need for a better understanding of the design, implementation and improvement of process management. It presents and organizes concepts and problems in the field of process management, and indicates supporting tools assigned to each of the four basic stages of the process life cycle (modeling, implementation, verification and perfection). By comparing non-economic and economic organisations, the authors demonstrate that a uniform approach to process management (one that does not take into account the specifics of an organizations goals) is ineffective; instead, process management needs to account for the individuality of an organisation. This book will appeal to researchers studying process and organizational excellence. Anna Kosieradzka is Professor at the Faculty of Management, Chair of Innovativeness and Entrepreneurship at Warsaw University of Technology, Poland. She is also the President of the Warsaw Branch of the Polish Society of Production Management, and has taken part in various projects in the field of production management and productivity improvement, including development projects for public organizations. Katarzyna Rostek is Professor at the Faculty of Management, Chair of Management Systems at the Warsaw University of Technology, Poland. She has above twenty five years of experiences in IT project management, risk management and business continuity management in both - business and public organizations.
Business & Economics

Unleashing the Power of 3P

Author: Dan McDonnell

Publisher: CRC Press

ISBN:

Category: Business & Economics

Page: 182

View: 608

Recent improvements at Enterride‘s Trail Rider Memphis Operation bought Pete Grant, the Trail Rider Plant Manager, and his team a little more time, but Pete knew much more was needed to save the plant. They needed a breakthrough, a true game changer. Then someone told Pete about a process called 3P that could lead to unprecedented improvement when
Business & Economics

Lean Retailing

Author: Ade Asefeso MCIPS MBA

Publisher: AA Global Sourcing Ltd

ISBN:

Category: Business & Economics

Page: 132

View: 570

If time is money, then being lean is both. Thanks to mega retailers worldwide, lean principles have rapidly spread to a variety of different manufacturers, such as consumer foods, apparel and food/beverage. Over the past few years, these retailers have dramatically changed how they do business in order to stay competitive in the marketplace. How products are ordered, how inventory is moved throughout distribution centers and barcodes vs. RFID technology for inventory management have all been taken into consideration in order to work as swiftly and efficiently as possible. While lean thinking has been rapidly expanding amongst large manufacturers and retailers, there are still a lot of companies that have hardly implemented any lean concepts. At the end of the day lean is about adding value for customers; but how can companies do that while also reaping in benefits for themselves?
Business & Economics

TPM Simplified

Author: Ade Asefeso MCIPS MBA

Publisher: AA Global Sourcing Ltd

ISBN:

Category: Business & Economics

Page: 158

View: 125

It’s time once again to make much of a simple concept; that two groups with different names, languages and cultures might put aside their old habits, pettiness and grudges, recognize the overwhelming alignment of their most critical self-interests, and join their complementary strengths to achieve unprecedented peace, harmony and productivity. That’s the concept behind total productive maintenance (TPM), where maintenance and production personnel cooperate to define, standardize, allocate and perform the tasks needed to maximize overall equipment effectiveness (OEE), which keeps equipment producing quality product at maximum efficiency and minimum lifecycle cost.
Business & Economics

Lean Six Sigma for the Office

Author: James William Martin

Publisher: CRC Press

ISBN:

Category: Business & Economics

Page: 348

View: 791

Historically, the integration of manufacturing methodologies into the office environment has proven to be problematic. Part of the difficulty lies in the fact that process workflows tend to be globally dispersed and thus rely heavily on information technology. But in complex service systems that contain a mix of employees, consultants, and technology, standardized protocols have been shown to reduce cycle time and transactional cost as well as improve quality. The successful application of Lean methodologies to improve process workflows is an efficient way to simplify operations and prevent mistakes. In Lean Six Sigma for the Office, Six Sigma guru James Martin presents proven modifications that can be deployed in offices, particularly those offices involved with global operations. Making use of Kaizen and Six Sigma concepts, along with Lean manufacturing principles, this book instructs managers on how they can improve operational efficiency and increase customer satisfaction. The author brings experience gleaned from his application of these methodologies in a myriad of industries to create a practical and hands-on reference for the office environment. Using a detailed sequence of activities, including over 140 figures and tables as well as checklists and evaluation tools, he demonstrates how to realize the rapid improvement of office operations, and how to eliminate unnecessary tasks through value stream mapping (VSM). The book also emphasizes the importance of strategic alignment of Kaizen events and the impact of organizational culture on process improvement activities. Latter chapters in the book discuss key elements of a change model in the context of transitional improvements as they relate to the process owner and local work team. By applying the proven principles found in this book, effective and sustainable organizational change can be accomplished, efficiency can be improved, and mistakes can be eliminated.
Business & Economics

Creating the Ultimate Lean Office

Author: Raymond S. Louis

Publisher: CRC Press

ISBN:

Category: Business & Economics

Page: 160

View: 999

This book introduces the challenges to apply current methodologies to create a lean office. It describes the system enhancement options that lean practitioner can employ in automating the newly created lean processes and explains each of the seven steps necessary for creating a lean office.