A how-to guide for consultants Here is the accumulation of 35 years of work of two men who havehelped shape the training and development field. Teachers,trainers, consultants, and continual learners themselves, theauthors share their repertoire of concepts, strategies, andtechniques. The function of consultants is part of the role and function of allthose who lead, direct, teach, or interact as friAnds and peerswith others. --Gordon and Ronald Lippitt, authors The authors identify the six phases of almost any consultant-clientworking relationship: * Engaging in initial contact and entry * Formulating a contract and establishing a helpingrelationship * Identifying problems through diagnostic analysis * Setting goals and planning for action * Taking action and cycling feedback * Completing the contract This book emphasizes the role of the consultant?internal orexternal?in an organizational setting. You'll learn to recognizethe most appropriate, effective, and credible route to solvingalmost any consulting conundrum. You'll use every chart, checklist,and reference in this work to improve your own jobperformance. Learn to: * Recognize the phases in consulting * Cope with ethical dilemmas * Assess and evaluate your projects * Consult in internation settings * Facilitate change...and much more! You might call yourself a consultant. You might not. Regardless, you'll find yourself better equippedfor any business interaction when you have this book at yourside. Table of contents: * Consultation: An Expanding Process **Phases in Consulting**Interventions: Making Decisions and Ensuring Quality **ConsultantRoles **Ethical Dilemmas and Value Guidelines **DesigningParticipative Learning **Diagnostic Analysis, Progress Assessment,and Evaluation **Examples of Consultation in Action **Guidelinesfor International Consulting **Skills, Competencies, andProfessional Development **The Consultant as Change Facilitator**Implications for the Future of Consulting
Author: Oficina Internacional del Trabajo (Ginebra)
Publisher: International Labour Organization
Category: Business & Economics
Widely recognized as a key reference work on the practice of consulting, this guide offers an extensive introduction to professional consulting, its nature, methods, organizational principles, behavioral rules, and training and development practices. Today's information- and knowledge-based economy is constantly creating new opportunities and challenges for consultants. This new edition of Management Consulting actively reflects and confronts these developments and changes. New topics covered in this edition include: e-business consulting consulting in knowledge management total quality management corporate governance social role and responsibility of business company transformation and renewal public administration This book serves as a useful and inspiring tool for individuals and organizations wishing to improve their consulting activities. Praise for the previous edition: "A wealth of information about the nature and purpose of management consulting, consulting in various areas and the management of a consulting firm. It should help practitioners, entrants to the profession and business people wishing to use consultants more effectively."--Financial Times
This concise book provides information on every vital area important to professionalism: documentation, law and ethics, and leadership all in the context of the five roles of the physical therapist as defined by the APTA s Guide to Physical Therapist Practice, 2nd Edition. Readers will find information on the history of professionalism in physical therapy, the five roles of the physical therapist (Patient/Client Manager, Consultant, Critical Inquirer, Educator, and Administrator), the role of the physical therapist in today's health care system, and professional leadership and development. Case studies, how to lists and tips from the field encourage critical thinking and provide strategies for various issues. (Midwest).
Organizations are the business world’s central actors, employing multiple people who pursue collective goals while linked to an external environment. This volume is the first of two books dedicated to defining current theories of organizations and their practices. The text is filled with contributions by alumni of the ESB Business School at Reutlingen University. Part I discusses contemporary organizational forms and properties, including team aspects. Part II provides a detailed overview of key themes in modern leadership and coaching, as well as organizational intervention.
Chart your path in the consulting jungle! Finding Your Way in the Consulting Jungle--a book in ThePracticing Organization Development series--offers OD consultantsthe information and guidance they need to understand their place inthe consulting network, differentiate themselves from other typesof consultants, and work with both clients and colleagues to makesure everyone's needs and expectations are met. Finding Your Way in the Consulting Jungle offers practicaladvice on how to: Differentiate and market yourself Interview prospective clients Write proposals "Transports the reader from the safety of the classroom into thecomplex, unpredictable and often hazardous world that they describeas 'the consultant jungle.' It is a great resource for graduatelevel OD programs, consultant training courses, AND corporatemanagers who hire consultants." --C. Patrick Fleenor, Ph.D., director, International BusinessPrograms, Albers School of Business and Economics, SeattleUniversity
Bibliothèques - Pays en voie de développement by J. Stephen Parker
Covering classic and contemporary organization development (OD) techniques, this is a comprehensive text on individual, team, and organizational change. Incorporating OD ethics and values into each chapter, Donald L. Anderson provides discussion of the real-world application of these theoretical ideas. In-depth case studies that follow major content chapters allow students to immediately apply what they have learned. In today’s challenging environment of increased globalization, rapidly changing technologies, economic pressures, and expectations in the contemporary workforce, this book is an essential tool.
This book is organized to provide a comprehensive overview of consultation, including a historical perspective and basic theoretical concepts. Examples of occupational therapy consultation, found in Part II, follow a format that allows the reader to compare and contrast consultation practice settings.
From Ingrid Bens, the author of the best-selling book Facilitating with Ease!, comes the next-step resource for project leaders, managers, community leaders, teachers, and other facilitators who want to hone their skills in order to deal with complex situations. Advanced Facilitation Strategies is a field guide that offers practical strategies and techniques for working with challenging everyday situations. These proven strategies and techniques are based on experience gleaned from hundreds of facilitated activities in organizations of all sizes and in all sectors. Both novice and seasoned facilitators who have had firsthand experience designing and leading meetings will benefit from this reality-based playbook. Advanced Facilitation Strategies is filled with the information facilitators need to Become better at diagnosing facilitation assignments and creating effective process designs Broaden their repertoire of tools to make impromptu design changes whenever they are needed Learn to be more resilient and confident when dealing with dysfunctional situations and difficult people.
This book will help you open a conversation in English and keep the conversation going. It provides a huge number of phrases to use with people you know and people you don’tBusiness Spotlight, September 2012
The first edition of 7Cs has established itself firmly as the only complete and definitive guide to the consulting process. This updated second edition contains new models and includes a very timely additional section on ethical consulting. Key Features: • •There has been a general increase in consulting business – it rose by 10% in 2001 •No other consulting book describes the full life cycle of the consulting process
Scientific Essay from the year 2011 in the subject Business economics - Business Management, Corporate Governance, grade: none, , language: English, abstract: The paper gives a brief description of consulting process or consultancy process from the management perspective. It focuses on the seven divisions of the process and concisely describes each division. Works of reputed authors have been consulted and researched.
Since the publication of the first edition of Facilitating with Ease! in 2000, this bestselling book has become the "go-to" reference for anyone who wants to become skilled in the art of facilitation. This thoroughly revised and updated third edition includes easy-to-follow instructions, techniques, and hands-on tools. Facilitating with Ease! offers the basics on running productive meetings with confidence and includes the information needed to train others to become skilled facilitators as well. Filled with dozens of exercises, surveys, and checklists that can be used to transform anyone into an effective facilitator, this revised editioncovers new topics such as: Why and when leaders should facilitate and how to manage neutrality Diversity, globalization, new technologies, and employee engagement When leaders should facilitate and when others should do it Sharing facilitation with others This new edition also includes meeting design template, surveys, and questionnaires Praise for Facilitating with Ease! "Facilitating With Ease! provides clear and effective guidelines for group facilitation. In China we are using this book to help organizations develop facilitative leaders who can successfully invoke the spirit of cooperation and team synergy." ?Ren Wei, professional facilitator, X'ian, China "Facilitating With Ease! helps beginners as well as experienced facilitators find their way among different aspects of facilitation. Easy to understand, this book provides insight into the principles of facilitation and examples of practical applications for concrete situations." ?Sieglinde Hinger, Siemens Corporation, Austria "Facilitating with Ease! is the fundamental read if you want to be an effective facilitator. We refer to it all the time and consider it a core competency for our consultants." ?Ian Madell, managing director, LEVEL5 Branded Business Advisors, Toronto, Canada "If you're only going to buy one book on facilitation, this is the one to buy! That's what we tell the managers, consultants and facilitators who attend our facilitation training programs. It's a gold mine of ideas, resources and practical tools." ?Ronnie McEwan, director, Kinharvie Institute, Glasgow, Scotland "I have been using Ingrid's materials for many years and find her books to be far above everything else out there. This latest revision builds on what was already great and will surely increase the effectiveness of any practitioner." ?Mark Vilbert, program leader, Boeing Leadership Center
The definitive guide to running productive meetings Facilitating With Ease! has become the go-to handbook for those who lead meetings, training, and other business gatherings. Packed with information, effective practices, and invaluable advice, this book is the comprehensive handbook for anyone who believes meetings should be productive, relevant, and as short as possible. Dozens of exercises, surveys, and checklists will help transform anyone into a skilled facilitator, and clear, actionable guidance makes implementation a breeze. This new fourth edition includes a new chapter on questioning, plus new material surrounding diversity, globalization, technology, feedback, distance teams, difficult executives, diverse locations, personal growth, meeting management, and much more. With in-depth, expert guidance from planning to closing, this book provides facilitators with an invaluable resource for learning or training. Before you run another meeting, discover the practices, processes, and techniques that turn you from a referee to an effective facilitator. This book provides a wealth of tools and insights that you can put into action today. Run productive meetings that get real results Keep discussions on track and facilitate the exchange of ideas Resolve conflict and deal with difficult individuals Train leaders and others to facilitate effectively Poorly-run meetings are an interruption in the day, and accomplish little other than putting everyone behind in their “real” work. On the other hand, a meeting run by an effective facilitator makes everyone’s job easier; decisions get made, strategies are improved, answers are given, and new ideas bubble to the surface. A productive meeting makes everyone happy, and results in real benefits that spread throughout the organization. Facilitating With Ease! is the skill-building guide to running great meetings with confidence and results.
Fundamentals of Performance Improvement is a substantially new version of the down-to-earth, how-to guide designed to help business leaders, practitioners, and students understand the science and art of performance technology and successfully implement organizational and societal change. Using the Performance Improvement / Human Performance Technology (HPT) model, the expert authors explain step-by-step how to spot performance indicators, analyze problems, identify underlying causes, describe desired results, and create workable solutions. "It does not matter what function you align yourself to in your organization, this book allows you to tap into the secrets that drive organizational success. Several books work to define what is performance improvement and performance technology. This one also provides insights into the Why? And How?" —Cedric T. Coco, CPT, SVP, Learning and Organizational Effectiveness, Lowe's Companies "Fundamentals of Performance Improvement is full of practical models and tools for improving the world by partnering with customers, clients, constituents, and colleagues. It provides a path forward for successful transformation and performance improvement at personal, group and collective levels. It is a must read for leaders and consultants seeking to advance opportunities in new and emerging situations." —Diana Whitney, PhD, president, Corporation for Positive Change "If you have an interest in performance improvement, this is simply the best available book on the topic. It addresses the science and craft as well as the intricacies of how to improve workplace performance. Van Tiem, Moseley, and Dessinger have incorporated into this work the best available research on the Certified Performance Technology (CPT) standards and process." —James A. Pershing, Ph.D., CPT, professor emeritus, Workplace Learning and Performance Improvement, Indiana University "Its international flavor, with practitioner comments and examples drawn from across the world, enhances its appeal as more and more professionals operate in an increasingly global context." —Daljit Singh, Asia Pacific Director of Talent Management, Baker & McKenzie, Sydney, Australia This book includes premium content that can beaccessed from our Web site when you register at www.pfeiffer.com/go/vantiem using the password professional.