Enhance your effectiveness as a manager in any organization! The Book on Management is a step-by-step description of what management really is—and what it is not. This book describes in detail the processes of hiring the best employees, building and empowering teams, and creating an ideal environment and organizational structure where employees can achieve personal fulfillment. With real-world examples and applications, this resource will be your guide to understanding what makes one manager superior to another and the skills and tactics you’ll need to best get the job done. From the historic development of the management position to a 90-day tactical plan for organizational change, this handy tool encompasses the totality of management. Useful for executives as well as neophytes, this book examines the three inseparable areas of successful management—its foundations, its functions, and intangibles such as leadership and motivation—that distinguish competent managers from ineffectual ones. Throughout The Book on Management, you’ll find reviews and discussions about leading managing books and theories from the last century, showing you how the managing concept has altered with the times. The Book on Management covers many important aspects of management success, including: delegation and empowerment identifying and avoiding management time-wasters creating position descriptions and identifying employee candidates hiring decisions molding a positive normative culture at the office leadership in an organizational environment motivating employees addiction in the organization The Book on Management has something for everyone—from the newly hired or promoted manager to the experienced manager who wishes for better team unification or wants to go higher into top management. With special focus on the necessity and technique of removing non-productive employees, communication issues, and monitoring company expenses, this book provides you with the means to lead a team motivated to achieve excellence.
Product management is a demanding but exciting career. The product managers challenges are unending, his responsibilities are rigorous, and what he does, has direct impact on a companys financial performance. Building and launching new products and turning an idea from a piece of paper into a functional product is almost a miracle. In addition, the product manager manages the product throughout its life. In doing so, the product manager deals with pretty much every function in the company. Speaking of the product life, anything done well during the planning phase will pay off during the other phases of the product life cycle. The execution phase is the phase when a product really takes shape. Once the product is complete and ready to be launched, it is an exciting time for the product manager. The product is ready to put under real-world test. Just building and launching a product is not enough. Target customers should be told about how great a product is, which takes good marketing and evangelism. Market routes must be established to sell and promote the product and make business out of it. Additionally, different types of services can be defined to be attached with the product as an overall offering. Defining and implementing a go-to-market plan for the product is complicated but interesting set of activities. If the go-to-market ecosystem is set up well, the product manager can watch his products and associated services revenues multiply. Once the product is out there, it needs to be taken care of. Sustaining a product takes effort. This is the time to turn a good product into a great product to take the product toward completeness and maturity. Eventually, any product will get old and obsolete. Even the greatest of products must be given a farewell, and the end of life must happen to keep the innovation wheel rotating. New products and services enter the picture, and the product management action starts all over again.
Whether you're new to the field or a seasoned executive, this book will give you a firm grasp on what it takes to make an organization perform. It presents the basic principles of management simply, but not simplistically. Why did an eBay succeed where a Webvan did not? Why do you need both a business model and a strategy? Why is it impossible to manage without the right performance measures, and do yours pass the test? What Management Is is both a beginner's guide and a bible for one of the greatest social innovations of modern times: the discipline of management. Joan Magretta, a former top editor at the Harvard Business Review, distills the wisdom of a bewildering sea of books and articles into one simple, clear volume, explaining both the logic of successful organizations and how that logic is embodied in practice. Magretta makes rich use of examples-- contemporary and historical--to bring to life management's High Concepts: value creation, business models, competitive strategy, and organizational design. She devotes equal attention to the often unwritten rules of execution that characterize the best-performing organizations. Throughout she shows how the principles of management that work in for-profit businesses can--and must--be applied to nonprofits as well. Most management books preach a single formula or a single fad. This one roams knowledgeably over the best that has been thought and written with a practical eye for what matters in real organizations. Not since Peter Drucker's great work of the 1950s and 1960s has there been a comparable effort to present the work of management as a coherent whole, to take stock of the current state of play, and to write about it thoughtfully for readers of all backgrounds. Newcomers will find the basics demystified. More experienced readers will recognize a store of useful wisdom and a framework for improving their own performance. This is the big-picture management book for our times. It defines a common standard of managerial literacy that will help all of us lead more productive lives, whether we aspire to be managers or not.
Publisher: American Society for Training and Development
Category: Business & Economics
This Infoline focuses on the skills that are needed to succeed in middle management, specifically, the top five capabilities every middle manager needs to succeed: effective relationship building, building talent, critical thinking and alignment, optimizing performance, and inspiring excellence. Management is the best and most challenging job, and it provides the best opportunities to have maximum impact. Middle management acumen is a set of capabilities that will help every manager be a great engine for an organizations success. This Infoline is targeted at helping managers focus on building middle management acumen, as well as providing a training and reference resource for human resources and training professionals.
Rethink, Redesign, Reboot. Most people associate performance management with the annual review, which is universally dreaded by employees, management, and HR professionals alike. It's a cookie-cutter, fear-based, top-down approach that emphasizes negatives over positives and stifles healthy career conversations. It's never been shown to motivate anyone to do anything but try to avoid it, but nobody feels like they have any alternative. Tamra Chandler has one—and it works. Actually, Chandler doesn't offer a single alternative—she offers an infinite number of them. Each organization that uses her Performance Management Reboot is able to develop its own unique version since it doesn't make a lot of sense for organizations with different cultures, in different industries and sectors, to do things exactly the same way. Grounded in the latest scientific findings about motivation, it's a transparent, employee-driven process that values collaboration over competition and rewards people for acquiring new skills and increasing their contribution instead of hitting arbitrary benchmarks. Chandler lays out the general principles and then walks you through each step in creating a performance management process that employees will actually embrace rather than avoid and that will help you meet the three objectives of great performance management: developing your people, rewarding them equitably, and driving your organization's performance. It's the first comprehensive, step-by-step guide to creating a performance management solution that's tailored to your organization's needs and goals and that places the emphasis squarely on your greatest asset: your people.
Being change capable is the "new normal" for today's growth-minded organizations. The "do more with less" strategies of the past are no longer effective in preparing organizations to meet the increasing challenges for growth, competitiveness and innovation required of them in this new era. Business change challenges including customer and market shifts, legal and regulatory requirements, strategic redirection, acquisitions, strategic partnerships, and cultural transformation are demanding that organizations effectively and efficiently manage change across multiple dimensions. To reach this level of change capability, organizations must adopt an integrated, balanced and customized approach to change management. Change management is addressed from the unique perspective of both its foundational concepts as well as practical application. Using an integrated, scalable and flexible framework, this book provides tools which can be readily customized and applied to initiatives across or within stages of the business change management lifecycle, from assessing the need for change, through planning the change initiative, designing a balanced change solution which integrates the people, process, and project management elements, through deploying and institutionalizing the change. Common risks associated with failed or stalled change initiatives are presented with best practices and key topics associated with change management are explored and illustrated through real-life case studies. Aimed at both the professionals within organizations and post graduate students and researchers within business strategy, organizational behaviour and change management disciplines, this book will provide a conceptual understanding of change management and a roadmap with a supporting toolbox for leading and implementing change that sticks.
Many books have been written about talent management and succession planning but few have focused on how busy managers can incorporate the important task of finding, developing, and keeping the best people into their daily routine. Aimed at managers at all levels and featuring real-world examples this indispensable guide explains why managers, not the HR department, must take the lead in attracting, cultivating, and retaining the most productive, promotable people...and arms them with the practical skills they need to do it...every day.
ROCKSTAR Manager: From Theory to Practice is the ultimate guide to elevate your management skills! In this book, Dr. K - The Management Professor examines more than 20 different managerial topics derived from both theory and experience. Her expertise unveils applicable methods for managers to execute at any level within an organization. ROCKSTAR Manager couples Dr. K's research from her double-blind peer reviewed scholarly publications and 15 successful years managing hundreds of direct reports at Fortune 500 companies. The various topics elucidated within this book include basic guidelines for managing others, leadership styles, motivation, conflict, understanding a P&L, and termination. Recognizing and applying what it means to be a rockstar manager will have associates waiting in line to work for you!This is the perfect resource to develop a solid command on how to manage effectively and efficiently, take what you learn in an easy-to-understand structure, and transform it for application in real-life situations. Your twist on how you activate these concepts and employ them is what you bring to the table - the value you add and culture you create. Management is all about people, and whether you are a new supervisor or a veteran manager, you are bound to transform your skills as a direct result of this book! Watch Dr. K's ROCKSTAR Manager show on numerous streaming services and listen on various podcast platforms. Subscribe to the Dr. K - The Management Professor YouTube channel for even more!
Service Operations Management is an invaluable guide to students and managers confronting operational issues in service management, whether from a general management perspective or focused in specific sectors, such as tourism and leisure or business services. This book is ideal for undergraduates, postgraduates or executives wishing to gain a deeper understanding of managing service operations and improving service delivery."Johnston and Clark is an outstanding text and should remain at the forefront of service management texts for the foreseeable future. It has attracted excellent student feedback." Geoffrey Plumb, Senior Lecturer, Staffordshire University"Finally, a book that encompasses and illustrates all the phases of service processes, giving the right emphasis to each rather than focusing exclusively on the marketing aspects of the service context."Andrea Vinelli, Professor of Operations Management, University of Padova, Italy
Management legend Henry Mintzberg (whose Berrett-Koehler books have sold over 225,000 copies worldwide) says we need to bring managing down from thin air and onto solid ground. Leaders need to be deeply rooted in what's happening on the front lines, not isolated in the privileged confines of the boardroom. "Enough of heroic leadership, it's time for engaging management!" is the rallying cry from management and leadership giant Henry Mintzberg. He establishes this theme in the first story in the book, about the CEO of a failing airline who always flew comfortably in first class, blithely unaware of the terrible things happening with his customers in coach (in this case, being served famously inedible scrambled eggs). Managing can't be about sitting where you have become accustomed, insulating yourself--it has to be about eating the scrambled eggs. So Mintzberg urges leaders to call their own call centers, work with their workers, expect extraordinary ideas from ordinary people. Be a keynote listener, not a keynote speaker. Don't say "top management" if you won't say "bottom management." In this best-of collection from his popular, entertaining and irreverent blog, Mintzberg writes that he captures "a lifetime of learning about managing and organizing and strategizing, while getting out many of the ideas that I buried in obscure publications... If some strike you as outrageous, please understand that my most outrageous ideas tend to be my truest." This is Mintzberg at his most playful, but always with serious intent.
Publisher: Macmillan International Higher Education
Category: Business & Economics
Strategic management is concerned with the managerial decisions, processes and activities that allow the creation and implementation of a strategy. Advanced Strategic Management adopts a multi-perspective approach to evaluate and challenge assumptions about what strategy is concerned with, and thus strengthen your understanding of strategic management. This new third edition weaves together theoretical debate and practical insights to enrich the way in which strategy is both viewed and enacted. Written by leading experts, it provides detailed analysis of the multi-dimensional nature of strategic management, supported by empirical real-world examples and an in-depth final case study. It covers a number of unique perspectives, ranging from military strategy to transaction cost economics and from behavioural strategy to critical management, all of which offer a valuable understanding of the fundamental strategy questions. The new edition features: - Contributions from leading experts in the field. - Fully revised and updated content throughout. - A new detailed introduction and conclusion which link together the ideas and different perspectives throughout the book. This is an engaging and challenging resource, perfect for undergraduate and postgraduate students taking strategy courses.
An essential quality management resource for students and practitioners alike—now in its sixth edition This popular and highly successful text on Quality Management has been fully revised and updated to reflect recent developments in the field. New to the Sixth Edition is timely coverage of agile development, emerging markets, product research, evidence based decision-making, and quality control. Some of the material has been re-ordered and changes to terminology have been made to bring the book completely up to date. Contributions from new co-author David Bamford offer insights from a veteran teacher and practitioner. A popular resource for students, academics, and business practitioners alike Combines the latest information on quality management system series standards with up-to-date tools, techniques and quality systems Includes insights on quality, operations management, and strategic process improvement Highly relevant for professionals, particularly those involved with reacting to rapid developments in the global market The word "quality" has many definitions, dependent on context and situation. It is often over-used but always in-demand, and it can make or break a business. Quality management is becoming an increasingly vital factor in the success of a product or service, and it requires constant attention and a continuous drive to do better. Managing Quality is a comprehensive resource that helps you ensure – and sustain – high quality standards.
This book has been written to provide both students and industrial man agers with a comprehensive description of the tools and techniques of Quality Management and also to provide a framework for understanding Quality Development. Central to the theme of this book is the idea that quality management is a developmental process which requires an understanding of the techniques, the people and the systems issues. The aims of quality development are to produce greater organizational consistency, to improve customer satisfac tion and to reduce the business process costs. In order to achieve these aims, managers are required to have an understanding of both the underlying the ories and the methodologies for implementation. The aim of this book is to provide a coherent description of both the theoretical and implementation aspects of quality management. Since the halcyon days of the quality 'revolution' of the 1970s and 1980s, many organizations have realized that quality development represents an enormous management challenge. This challenge for continuous improve ment requires the continuous development of systems, of techniques and of people. Like most serious business strategies, competitive improvement through quality development can only be achieved if the organization understands not only what the various quality 'options' are but also when a particular technique or approach is applicable. Quality development has no single blueprint but requires a learning organization which understands key concepts and methods of implementation.
Human Resource Management (HRM) is a management function that helps manager's recruit, select, train and develops members for an organization. Obviously, HRM is concerned with the people's dimension in organizations.It is rather difficult to say spontaneously what management means, though we have studied a course in Management. But it is necessary to recall what management is before studying Human Resource Management (HRM). Management has been defined by Mary Parker Follett as, "the art of getting things done through people." HRM Practices are HR Planning, Recruitment & Selection, Training & Development, Wage & Salary Administration. As the present study is concerned with HRM practices in Sugar industry, an attempt is made by the researcher in the ensuring analysis to present in general terms of the HRM practices relating to Sugar industry.
Why should you want to read my book? I was a first-line manager of several businesses for over 40 years. There has been many changes in attitudes and business practices over these years. Therefore, I believe this saying is true "experience is the best teacher, it just costs too much." It is my wish that my experience and my stories will save you time and money. My life changed when I became a manager. I was sandwiched between managers making a career and employees making a living. First-line managers are the backbone of a business. These managers are usually the only ones who understand what it takes to make a product or provide a service. They are the ones on the shop floor or customer service office who keep the company in business day to day, hour to hour. If someone in middle or upper management is absent, no problem, the business will still function on the first line. However, when first-line managers are absent, some part of the plant or service process will suffer, and thus, the business. When the production line or the service line backs-up or slows down, the company expects the first-line manager to get it moving again. First-line managers stand in the gap between the business and the customer. They are the deal-makers in any business. Here are confidential comments on management surveys made by my team members. These are the blurbs that count most for the evaluation of my management style. Team member comments: Comments exactly as given on upward and 360 surveys.GREAT DECISION MAKER TAKES INITIATIVE PEOPLE ORIENTEDForward vision always learning Honest, good listener, provides employee empowerment Knowledgeable - Honest / Fair - DedicatedVery knowledgeable of companies business, has wise visions very courteousGood communicatorDependability Cares about Company and peopleJim handles a changing environment well. He tries to help with difficult situationsDedicated to what he is doing prompt in getting answers to problemsDedicated knowledge of APCo COMPANYHere is my last evaluation: As a manager/supervisor, you are especially good at... employee comments: Allowing us to manage ourselves as a group. He is our leader, but he does not dictate. If we come up with a solution to a problem that affects us as a group, he allows us to handle it as long as we as a group agree on it.He's an excellent leader.Empowerment and EncouragementListening to employees problems and working with us when we have personal needs> Following through with special request & projects. Jim is a wonderful supervisor whom I feel truly cares for his employees, as a co-worker & a person. He is someone I know I can count on.> ACTING IN A PROFESSIONAL MANNER, ALWAYS MAKES DECISION THAT'S BEST FOR THE WHOLE WORK GROUP, AND ALWAYS WILLING TO GO THE EXTRA MILE TO GET THE JOB DONE. I CAN TRULY SAY, I FEEL BLESSED TO HAVE JIM AS MY SUPERVISOR. HE IS DOING AN EXCELLENT JOB. I AM VERY GLAD HE IS APART OF OUR WORK GROUP.
Administrative Procedures and Management is a concise and comprehensive book of Administration and Management which provides essential knowledge and skills needed in a variety of careers in the business world. It is quick reference for students and for those who would like to have a total overview of internal environment of an organization. The book is task-oriented, requiring the students to apply the knowledge and skills they learned to complete an assignment or solve a problem. It is the desire of the authors to share and inspire their students of the knowledge, skills and experiences they gained working in the corporate world. It is also their hope that they can delight their students not only to be good workers but also to be obedient children of God. As promised to us- - - “delight yourself in the law of the Lord... whatever he does prospers.”
Management is an organized body of knowledge. "This book," in Peter Drucker'swords, "tries to equip the manager with the understanding, the thinking, the knowledge and the skills for today'sand also tomorrow's jobs." This management classic has been developed and tested during more than thirty years of teaching management in universities, in executive programs and seminars and through the author's close work with managers as a consultant for large and small businesses, government agencies, hospitals and schools. Drucker discusses the tools and techniques of successful management practice that have been proven effective, and he makes them meaningful and easily accessible.
Total quality is generally regarded as the executive's key to success in the 1990s. It is virtually impossible to open a newspaper or trade journal without seeing headlines like quality counts or right first time. Yet despite all the hype and publicity, it is difficult to discover what the quality movement is all about. This text attempts to fill that gap by providing managers with information on all the major themes of the quality movement in one short, straightforward book.